Refund Policy
At PLP Consulting Solutions, we are committed to providing high-quality insurance consulting services tailored to your needs. We understand that sometimes situations change, and you may need to cancel or request a refund. This Refund Policy outlines the terms and conditions under which refunds are granted.
- Consultation Fees – One-Time Sessions
For single consultation bookings (e.g., the Basic starts from $99 session):
Full Refund: Available if you cancel at least 24 hours before your scheduled appointment.
Partial Refund (50%): If you cancel within 12–24 hours of the appointment.
No Refund: If cancellation occurs less than 12 hours before, or if you miss the session without prior notice.
Rescheduling is allowed once with at least 12 hours’ notice and no additional cost.
- Monthly or Subscription Plans
If you’re enrolled in our Standard or Premium monthly plans:
Full Refund: Only available within 7 days of your initial subscription if no consulting sessions or services have been used.
Pro-Rated Refunds: Not offered after sessions or services have been delivered during the billing cycle.
You may cancel anytime to prevent the next billing cycle. No future payments will be charged after cancellation.
To cancel, email us at customercare@plpconsultingsolutions.com with your name and subscription details.
- Custom or Enterprise Services
Custom service packages and enterprise-level solutions are quoted and billed based on specific agreements.
Refunds: Not applicable once work has begun, as time, research, and strategic planning are initiated upon agreement.
In the case of disputes or dissatisfaction, we will make reasonable efforts to resolve the issue through service credits, revisions, or additional consultation time.
- Non-Refundable Charges
The following are non-refundable:
Administrative/setup fees
Downloaded resources, reports, or audits already delivered
No-show appointments without prior notice
Time already spent on consultations or deliverables
- Requesting a Refund
To request a refund, please email us at [Insert Email Address] within the applicable timeframe. Include:
Your full name
Service or plan purchased
Reason for the refund request
Proof of payment or transaction ID (if applicable)
We will process your request within 5–7 business days, and if approved, the refund will be issued to your original payment method.
- Contact Us
If you have any questions about our refund policy, please contact:
+1 (888)-404-6490
info@plpconsultingsolutions.com
customercare@plpconsultingsolutions.com
PLP Consulting Solutions
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